1. How can I place an order?

You can easily place an order by selecting your desired product, adding it to the cart, and completing the checkout process with your details.

2. Do you offer Cash on Delivery (COD)?

Yes, we provide Cash on Delivery (COD) all over Bangladesh.

3. How long does delivery take?

• Inside Dhaka: 1–3 working days
• Outside Dhaka: 2–5 working days

4. What are the delivery charges?

• Inside Dhaka: ৳60 – ৳80
• Outside Dhaka: ৳100 – ৳130
  (Charges may vary depending on location and product weight)

5. Can I return or exchange a product?

Yes, we accept returns only if the product is damaged, defective, or incorrect. You must inform us within 24–48 hours after receiving the product.

6. How can I contact customer support?

You can contact us through phone or email for any queries or support.

📞 Phone: 01334567314
📧 Email: matlyos1891@gmail.com

7. What if I am not available during delivery?

Our delivery team will try to contact you. If unreachable, the delivery may be canceled or rescheduled.

8. Are your products authentic?

Yes, we ensure all our products are carefully selected and quality checked before delivery.

9. Can I cancel my order?

Yes, you can cancel your order before it is shipped by contacting our support team.

10. Do you deliver outside Dhaka?

Yes, we deliver all over Bangladesh.

Still have questions? Feel free to contact us anytime — we’re here to help 😊