Cancellation Policy

We understand that situations may change, and customers may need to cancel an order.

Cancellation Rules:

  • Orders can be canceled only before shipment or processing
  • Once an order is shipped, cancellation is not possible
  • Orders that are not confirmed due to unreachable phone numbers may be automatically canceled
  • Custom or pre-order items cannot be canceled after confirmation
  • To cancel an order, customers must contact our support team as soon as possible

We recommend checking your order carefully before confirming to avoid inconvenience.