We maintain a fair and transparent refund system to ensure customer trust.

Refund Eligibility:

• Refunds are only applicable for eligible return cases (damaged, wrong, or unavailable products)
• Returned items must pass inspection and verification
• Refunds will be processed only after confirmation from our support team
• Processing time may take a few working days depending on payment method

Important Notes:

• Shipping charges are generally non-refundable (unless our mistake)
• Refunds may be provided via mobile banking or other agreed methods
• Partial refunds may apply in some cases

We always aim to resolve issues fairly and quickly.