Shipping Policy

At Matly Online Shop, we are committed to delivering your products safely and on time across Bangladesh.


Delivery Coverage

We provide delivery services all over Bangladesh.


Delivery Time

  • Inside Dhaka: 1–3 working days
  • Outside Dhaka: 2–5 working days

Delivery time may vary depending on location, product availability, and courier conditions.


Shipping Charges

  • Inside Dhaka: ৳60 – ৳80 (depending on location)
  • Outside Dhaka: ৳100 – ৳130 (depending on courier service)

Shipping charges may change based on product weight or delivery area.


Order Processing Time

Orders are usually processed within 24 hours after confirmation. Orders placed on weekends or holidays may be processed on the next working day.


Cash on Delivery (COD)

We offer Cash on Delivery all over Bangladesh. Please pay the delivery agent after receiving your product.


Delivery Rules

  • Please ensure your phone number is active for delivery communication
  • Provide a complete and accurate address
  • If the customer is unreachable, the delivery may be delayed or canceled

Delays

Delivery may be delayed due to unforeseen issues such as weather conditions, political situations, or courier service problems.


Contact Information

📞 Phone: 01334567314
📧 Email: matlyos1891@gmail.com
🌐 Website: https://www.matlyonlineshop.com/