Pre-Order Policy
At Matly Online Shop, some products may be available for pre-order. These products are not immediately in stock but will be arranged and delivered within the mentioned time frame.
Pre-order system helps us provide rare, high-demand, or imported products to our valued customers.
Important Information:
- Pre-order products will have an estimated delivery time mentioned on the product page
- Delivery time may vary depending on supplier availability and import process
- Customers may be required to pay full or partial advance for pre-order items
- Once a pre-order is confirmed and processing has started, it cannot be canceled
- Delays may occur due to external shipping or supplier issues
We always try our best to deliver pre-order items as fast as possible while maintaining quality assurance.