Pre-Order Policy

At Matly Online Shop, some products may be available for pre-order. These products are not immediately in stock but will be arranged and delivered within the mentioned time frame.

Pre-order system helps us provide rare, high-demand, or imported products to our valued customers.

Important Information:

  • Pre-order products will have an estimated delivery time mentioned on the product page
  • Delivery time may vary depending on supplier availability and import process
  • Customers may be required to pay full or partial advance for pre-order items
  • Once a pre-order is confirmed and processing has started, it cannot be canceled
  • Delays may occur due to external shipping or supplier issues

We always try our best to deliver pre-order items as fast as possible while maintaining quality assurance.